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Fidelity Life Insurance Review: What You Need to Know

May 10, 2024 By Susan Kelly

In the labyrinth of life insurance options, Fidelity Life Insurance emerges as a beacon for those navigating their future financial security. Recognized for its innovative products and customer-focused services, Fidelity Life Insurance offers a range of policies designed to meet diverse needs, from term life insurance to whole life policies and beyond. This review aims to demystify the details of what Fidelity Life Insurance brings to the table, providing insights into policy options, pricing, customer service quality, and overall value. Whether you're seeking to protect your family's future, ensure your debts are covered, or looking for an investment component in your insurance, understanding what Fidelity Life has to offer could be the first step in making an informed decision that shapes your financial landscape.

History and Background of Fidelity Life Insurance

Fidelity Life Insurance was originally founded in 1896 as Mystic Workers of the World, a fraternal benefit society. Over the years, it evolved and expanded its offerings until eventually becoming Fidelity Life Association in 1930. In 1945, the company established its headquarters in Chicago, Illinois where it remains to this day.

In the early 1950s, Fidelity Life Association made a strategic shift towards individual life insurance policies and annuities. This proved to be a successful move, and the company has continued to grow and expand its product offerings ever since. In 1969, it adopted its current name: Fidelity Life Insurance Company.

Today, Fidelity Life Insurance operates as a subsidiary of HRBC Insurance Holdings Inc. and has over $30 billion of life insurance in force.

Types of Life Insurance Policies Offered by Fidelity

Fidelity Life Insurance offers a variety of life insurance policies, including term, whole life, and universal life. These policies can be tailored to fit individual needs and budgets.

  • Term Life Insurance: This policy provides death benefit protection for a specific period of time, typically 10, 15, 20 or 30 years. It is an affordable option for those looking for temporary coverage, such as to protect their family during the mortgage-paying years or until children are grown.
  • Whole Life Insurance: This type of policy provides lifelong protection and builds cash value. It guarantees a fixed premium and death benefit, making it a popular choice for those seeking long-term financial security for themselves and their loved ones.
  • Universal Life Insurance: With this policy, the premiums can be adjusted based on your needs and financial situation. It also offers the potential for cash value growth through investment options.

Features and Benefits

Fidelity Life Insurance offers various features and benefits for its policyholders, including:

  • Flexible payment options: Policyholders can choose from a variety of payment options, including monthly, quarterly, semi-annual or annual payments.
  • No medical exam policies: Depending on age and coverage amount, some applicants may be eligible for a simplified-issue policy that does not require a medical exam.
  • Accelerated death benefit rider: This rider allows the policyholder to access a portion of their death benefit if they are diagnosed with a terminal illness.
  • Multi-policy discounts: Fidelity Life offers discounts for customers who have more than one policy with them, making it more affordable for families or individuals to obtain multiple types of coverage.

Limitations and Drawbacks

As with any insurance company, there are also some limitations and drawbacks to consider when choosing Fidelity Life Insurance. These include:

  • Limited policy options for seniors: While Fidelity Life offers term policies up to age 90, they do not currently offer whole life or universal life policies for individuals over the age of 65.
  • Higher rates for smokers: Smokers may face higher premiums compared to non-smokers, making it less affordable for some individuals.
  • Limited online resources: Fidelity Life's website is not as informative or user-friendly as some other insurance companies, which could make it challenging for customers to fully understand policy details and options.

Customer Service Quality

Fidelity Life Insurance has received an A- (Excellent) rating from the independent insurance rating organization, AM Best. This indicates that the company has a strong financial outlook and is well-equipped to meet its obligations to policyholders.

In terms of customer service, Fidelity Life Insurance has received mixed reviews. While some customers have reported positive experiences with their policies and claims process, others have expressed frustration with long wait times for customer service and claim approvals.

Claims Process

In the event of a claim, Fidelity Life Insurance offers an easy and straightforward process for policyholders. Claims can be submitted by phone or through their online portal. Once the necessary documentation is received, claims are typically processed within 10 business days.

Comparisons with Competitors

When comparing Fidelity Life Insurance to its competitors, some key factors to consider include pricing, policy options, and customer service.

One of Fidelity Life's biggest advantages is its competitive pricing for term life insurance policies. However, it may not be the best option for individuals looking for whole life or universal life coverage. Other companies such as New York Life and Northwestern Mutual offer a wider range of policy options and may be better suited for those seeking more comprehensive coverage.

In terms of customer service, Fidelity Life falls somewhere in the middle when compared to other insurance companies. While some customers have had positive experiences, others have expressed dissatisfaction with their overall experience.

Conclusion

Overall, Fidelity Life Insurance offers a variety of life insurance policies with competitive pricing and flexible payment options. While it may not have the most comprehensive policy offerings or the best customer service, it is still a strong contender in the insurance market. As with any major financial decision, it is essential to carefully research and compare different companies before making a final decision on which life insurance policy is right for you. So, it is important to do thorough research and carefully consider your needs and budget before choosing a life insurance policy from any company.

Strongly Endorse